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  • Receptionist.com.my - Personalized on-hold music now available!

    Posted on May 22nd, 2009 Zadel No comments

    Dear valued customers,

    Recently, we have receive a large number of request and interest for personalized on-hold music (the music your caller will hear when we put them on hold or when we’re transferring the call to you). As such, we have been working on the needs and have upgraded our telephony system to cater for that.

    This service is now available to all customers who have a dedicated telephone number with us and the cost for this personalization will only be RM5.00 per month (with a billing cycle of 6 months) plus one time setup fee of RM25.00.

    We can setup your account to use the music / recordings of your choice which you will need to send to us.

    To sign up for this exciting service, simply email us the music or recording of your choice in (.wav or .mp3 format), your dedicated phone number with us and your preferred billing cycle.

    For every change after the confirmation of the music, a fee of RM25.00 applies.

    We trust that the above service will be an added advantage to your business and we look forward to serving you better and to receive your positive feeedbacks.

    Best regards,

    Receptionist.com.my Team

    Tel: +603 6207 1600

    Email: cs@receptionist.com.my

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  • Receptionist.com.my - We want your feedback!

    Posted on May 22nd, 2009 Zadel 1 comment

    Dear Valued Customers,

    Greetings from Flexi e-Solutions Team!

    As an ongoing effort to promote greater customer satisfaction, we have setup a dedicated channel to address all complaints / feedbacks pertaining to our Virtual Office Service at www.receptionist.com.my/feedback/

    We urge all customers to ONLY use this channel to share your concern as this is the only guaranteed channel the management can be certain your complaint is heard accurately, investigated and rectified in a timely manner.

    We would appreciate if you could bookmark this URL for your easy reference.

    Again, we thank you for your continuous support and we look forward to your positive feedback.

    Best Regards,

    Receptionist.com.my Team

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